Privacy Policy

At **Kadirli ALP Veterinary Clinic**, we value the privacy and security of your personal data. This Privacy Notice has been prepared to inform you about the processing of your personal data in accordance with applicable data protection laws. ## 1. Data Controller Your personal data is processed by Kadirli ALP Veterinary Clinic as the Data Controller. ## 2. Personal Data We Collect We may collect and process the following personal data: * Full name * Phone number * Email address * Address information * Appointment and communication records * Pet information (name, species, age, medical history, etc.) * Visual and audio recordings (such as security camera footage) * Website usage information ## 3. Purposes of Processing Personal Data Your personal data may be processed for the following purposes: * Providing veterinary healthcare services * Managing appointments * Conducting examinations, diagnosis, and treatment procedures * Managing customer relationships * Complying with legal obligations * Evaluating requests and complaints * Improving clinic services * Maintaining security procedures ## 4. Sharing of Personal Data Your personal data may be shared with: * Authorized public institutions and government authorities, * Regulatory bodies when legally required, * Technical service providers and infrastructure partners, in accordance with applicable legal requirements. ## 5. Methods and Legal Grounds for Data Collection Personal data may be collected through our website, appointment forms, telephone calls, emails, social media channels, and face-to-face communications. Data processing is based on legal obligations, contractual necessity, legitimate interests, protection of legal rights, and where required, your explicit consent. ## 6. Your Rights Subject to applicable data protection laws, you may have the right to: * Learn whether your personal data is being processed, * Request information regarding processing activities, * Learn the purpose of processing, * Request correction of inaccurate or incomplete data, * Request deletion of data where legally applicable, * Object to unlawful processing activities. You may submit your requests regarding your personal data by contacting our clinic through the available communication channels. Last Updated: June 2026